The best customer experience platform across every channel
When there are lots of ways to talk to customers, there are lots of ways to sell to them. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread.
Mobile CRM with Live Tracking
Sell in-person and on the go. Track your employee live location with Zoho CRM mobile application. Manage your schedule, track your sales visits, share sales insights with your team, and keep track of all customer communication in one place.
Telephony
Connect your favourite telephony PBX provider by configuring Zoho PhoneBridge just once and enable telephony across all Zoho One apps. Bridge all gaps between attending phone calls and logging in call data at zero implementation cost.
Live AI Chatbot
Track and engage with your website visitors. Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations. Live Chat Software, letting customers chat with a live representative helps you close deals faster and deliver exceptional customer service.